SHIPPING
- Q. Can I place my order to Native language address?
- Q. Can I place my order to a PO BOX and APO/AFO addresses?
- Q. Can I change my shipping address / contact information after placing an order?
- Q. I received a fulfillment notification but my tracking number doesn't work.
- Q. Where do you ship to?
- Q. What couriers do you use?
- Q. When will my order ship?
- Q. What are the shipping costs?
- Q. Are there any additional charges that can happen depending on the country?
- Q. Is there any additional fee from Delivery Courier?
- Q. What are the weight ranges for shipping?
- Q. Why should I provide a copy of my passport or ID card?
- Q. What should I do if it says "delivery completed", but I didn't get my package?
- Q. What do I do if there are missing items on my order?